---
title: Medius Recognized with IDC SaaS CSAT Award for Customer Satisfaction in Accounts Payable
url: https://www.medius.com/lps/news/medius-recognized-with-idc-saas-csat-award-for-customer-satisfaction-in-accounts-payable/
updated: 2026-09-22T14:03:11Z
---
# Medius Recognized with IDC SaaS CSAT Award for Customer Satisfaction in Accounts Payable

**JACKSONVILLE, September 22, 2026** – [Medius](https://www.medius.com/ "Medius"), a leading provider of accounts payable (AP) automation and spend management solutions, today announced it has been recognized with IDC's SaaS CSAT Award for Customer Satisfaction in Accounts Payable.

The award is based on IDC's SaaS & Agent Path Survey, which gathered feedback from 2,845 organizations globally and evaluated software vendors across 32 customer satisfaction criteria. For Medius, the award validates a long-standing commitment to helping organizations successfully transform accounts payable operations, from deployment through long-term value realization. The recognition reflects what matters most: customers' direct experiences with their software providers.

"There is no stronger endorsement than the voice of your customers," said Jamie Kiser, Chief Customer Officer at Medius. "This recognition from IDC is especially meaningful because it comes directly from the organizations we serve every day. Our customers operate some of the most complex AP environments in the market and they depend on us not only for technology, but for expertise, partnership, and results. We're incredibly proud that those customers place their trust in Medius."

As organizations look to modernize financial operations, many are faced with AP processes that span multiple ERPs, business units, geographies, and compliance requirements. Medius has built its platform and customer success approach around helping enterprises navigate that complexity with confidence, enabling faster implementations, stronger adoption, and measurable business outcomes.

The [IDC recognition](https://www.medius.com/resources/guides-reports/idc-saas-csat-2026/ "Medius Wins IDC's 2026 SaaS CSAT Award for Accounts Payable") highlights Medius' focus on delivering value across the entire customer journey, combining innovative AI-powered automation with a customer-first approach that helps organizations achieve their goals faster and realize lasting return on investment.

To learn more about Medius and its accounts payable automation solutions, visit [www.medius.com](https://www.medius.com/ "www.medius.com").

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**About Medius**

Medius links invoice capture, processing, and payment to replace the worry and wondering of managing AP with calm and confidence. Medius goes far beyond basic automation by using artificial intelligence to do most of the work – so invoices get confirmed, coded, and paid; AP teams get to go home and rest easy; and businesses can trust their budgets and forecasts. Medius, on a mission to transform the spend management category using the power of automation and AI, has more than 4,000 customers across 116 countries and processes $300 billion in annual spend through its system. Visit medius.com to learn more.

**Contact**

For more information, please contact: Emma Silva at Fight or Flight emma.silva@fightorflight.com / Medius@fightorflight.com