---
title: Marshalls
url: https://www.medius.com/resources/case-studies/marshalls/
updated: 2025-10-11T00:11:53Z
---
# Marshalls cements a paperless, scalable AP operation

Marshalls plc is the UK's leading supplier of hard landscaping, building, and roofing products since the 1890s. When manual, paper-based invoice management was slowing down the pace of innovation and leading to a lack of team morale, they turned to Medius AP Automation to ditch the paper and unlock organization-wide visibility.

Download Case Study

Watch video

![Marshalls case study cover](https://www.medius.com/media/g1mkrqvu/case-studies-menu_marshalls.png?rmode=max&width=372&height=0&v=1dc3a3f668c65a0)

## AP Automation success story

Background on Marshalls plc

- **Website:** [www.marshalls.co.uk](https://www.marshalls.co.uk/)
- **Industry:** Manufacturer of sustainable solutions for the built environment
- **ERP:** Microsoft Dynamics 365
- **Location:** United Kingdom
- **Solution:** [Medius AP Automation](https://www.medius.com/solutions/medius-accounts-payable-automation/ "Medius Accounts Payable Automation")

Benefits of Medius AP Automation

- Straight through processing increased from 30% to 60% and continues to improve
- Achieved goal of going completely paperless
- Significant reduction in invoice error rate
- Reduced cost to process invoices, and AP team has been redirected to value-add tasks

Who is Marshalls?

Marshalls plc is one of the UK’s leading manufacturer of sustainable solutions for the built environment. With a heritage dating back to the 1890s, Marshalls has contributed to some of the nation’s most iconic spaces — from homes and hospitals to town centres, roads, and water systems.

What was the challenge?

With an annual invoice volume of 175,000 , roughly 60% of invoices came into AP by email or in the mail. They had a small AP team, with 40% of staff focusing on managing the inbox and entering invoices manually into the ERP system.

How did we help?

With Medius Capture and automated invoice processing, Marshalls has been able to acquire businesses without scaling the AP team and achieved ROI in 1.5 years.

## Marshalls doubles their touchless processing and opens a wide-scale view into their financial KPIs

Hear from Nick Haigh, Director of Financial Process and Transactions what it was like to implement Medius AP Automation and see what’s possible when you ditch manual, paper-based processes for modern automation.

“Medius has a great analytics module that gives me all of my KPIs at my fingertips on a timely basis. It’s allowing us to look deeper into what’s going on on a monthly and daily basis.”

Download Now

## How Marshalls plc went from paper-heavy AP to paperless, streamlined automation

Thanks to Medius AP Automation, Marshalls has been able to cut costs, refocus their team on vendor satisfaction and strategic work, and has deepened their analytics capabilities to address bottlenecks and issues head-on. Read the full case study to learn more.

## Your guide to smarter KPIs and better decisions

Manual reporting limits what finance can see, and slows how fast you can act. The “Guide to transforming reporting with AI-driven automation” shows how modern analytics can give finance leaders real-time visibility into AP performance, uncover risks, and turn raw data into confident decisions.

[Access the guide](https://www.medius.com/resources/guides-reports/your-guide-to-transforming-reporting-with-ai-driven-automation/ "Your guide to transforming reporting with AI-driven automation")

[!\[Your guide to transforming reporting with AI-driven automation - guide cover\](https://www.medius.com/media/edqpa51u/resource-menu_your-guide-to-transforming-reporting.png?rmode=max&width=372&height=0&v=1dbfcc036e30690)](https://www.medius.com/resources/guides-reports/your-guide-to-transforming-reporting-with-ai-driven-automation/)

## Recommended Resources

[See how Medius customer KPIs compare (hint: they are good)](https://www.medius.com/customers/ap-benchmark-report/)

[Guides & Reports
The ROI of Finance Automation](https://www.medius.com/resources/guides-reports/the-roi-of-finance-automation/)

[Guides & Reports
Medius is a Value Leader on The Hackett Group 2026 SolutionMap](https://www.medius.com/resources/guides-reports/the-hackett-group-solutionmap/)

Previous

Next

[View all resources](https://www.medius.com/resources/ "Resources")

## Ready to transform your AP?

[Book a Demo](https://www.medius.com/book-a-demo/ "Book a Demo") [Contact Us](https://www.medius.com/contact-us/ "Contact Us")