---
title: How Medius Supplier Conversations automates supplier inquiries
url: https://www.medius.com/videos/product-tours/how-medius-supplier-conversations-automates-supplier-inquiries/
updated: 2026-09-10T14:56:33Z
---
# How Medius Supplier Conversations automates supplier inquiries

[Medius Supplier Conversations](https://www.medius.com/solutions/supplier-conversations/ "Supplier Conversations") is an **AI assistant that automatically answers supplier questions about invoices and payments**, helping accounts payable teams reduce interruptions and improve supplier communication.

In this video, see how suppliers can instantly check invoice status, payment dates, and amounts without human intervention. The AI-powered system automatically answers queries, freeing up AP teams to focus on more important tasks.

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Transcript

Medius Supplier Conversations, our AI assistant for suppliers, answers vendor questions right in their inbox. So they get peace of mind and AP teams don't get interrupted.

Let's look at an example to see how it works. A supplier emails Medius requesting an update on three different invoice numbers.

Supplier conversations automatically responds with the invoice dates, due dates, statuses, and amounts, all without any human intervention.

One of the invoices is not found, so Supplier Conversations notifies the supplier.

The supplier replies with the correct invoice number. Within moments, Supplier Conversations retrieves and provides the necessary invoice details.

The supplier wants to better understand what pending and approved for payment means and can ask for clarification.

Supplier conversations explains each term in detail to ensure the supplier understands the statuses.

Finally, the supplier concludes the conversation by requesting a summary of their exchange.

Supplier conversations compiles a detailed summary, including all invoice and payment status information discussed.

Medius supplier conversations: nurturing lasting supplier relationships, ensuring accuracy and saving you time.

## Explore more:

### [Improve supplier communication](https://www.medius.com/solutions/supplier-conversations/ "Supplier Conversations")

Give suppliers fast answers about invoice and payment status without increasing AP workload.

### [Explore Medius AP automation](https://www.medius.com/solutions/medius-accounts-payable-automation/ "Medius Accounts Payable Automation")

Streamline invoice capture, approvals, and payment workflows with a cloud-based AP automation platform.

### [Get approver questions answered immediately](https://www.medius.com/solutions/medius-copilot/ "Medius Copilot")

Learn about Medius Copilot, an AI assistant that answers approvers’ questions quickly and accurately.

### [Rethink supplier onboarding](https://www.medius.com/solutions/supplier-onboarding/ "Supplier Onboarding")

Make supplier onboarding quick and effective, so you can save time, reduce risk, and improve visibility.

[Watch more videos](https://www.medius.com/videos/ "Watch more videos")

## Ready to transform your AP?

[Book a Demo](https://www.medius.com/book-a-demo/ "Book a Demo") [Contact Us](https://www.medius.com/contact-us/ "Contact Us")