Marshalls cements a paperless, scalable AP operation

Marshalls plc is the UK's leading supplier of hard landscaping, building, and roofing products since the 1890s. When manual, paper-based invoice management was slowing down the pace of innovation and leading to a lack of team morale, they turned to Medius AP Automation to ditch the paper and unlock organization-wide visibility.

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Marshalls logo

AP Automation success story

Background on Marshalls plc

Benefits of Medius AP Automation

  • Straight through processing increased from 30% to 60% and continues to improve
  • Achieved goal of going completely paperless
  • Significant reduction in invoice error rate
  • Reduced cost to process invoices, and AP team has been redirected to value-add tasks

Who is Marshalls?

Marshalls plc is one of the UK’s leading manufacturer of sustainable solutions for the built environment. With a heritage dating back to the 1890s, Marshalls has contributed to some of the nation’s most iconic spaces — from homes and hospitals to town centres, roads, and water systems.

What was the challenge?

With an annual invoice volume of 175,000 , roughly 60% of invoices came into AP by email or in the mail. They had a small AP team, with 40% of staff focusing on managing the inbox and entering invoices manually into the ERP system.

How did we help?

With Medius Capture and automated invoice processing, Marshalls has been able to acquire businesses without scaling the AP team and achieved ROI in 1.5 years.

Marshalls doubles their touchless processing and opens a wide-scale view into their financial KPIs

Hear from Nick Haigh, Director of Financial Process and Transactions what it was like to implement Medius AP Automation and see what’s possible when you ditch manual, paper-based processes for modern automation.

 

“Medius has a great analytics module that gives me all of my KPIs at my fingertips on a timely basis. It’s allowing us to look deeper into what’s going on on a monthly and daily basis.”

Nick Haigh
Director of Financial Process and Transactions

Your guide to smarter KPIs and better decisions

Manual reporting limits what finance can see, and slows how fast you can act. The “Guide to transforming reporting with AI-driven automation” shows how modern analytics can give finance leaders real-time visibility into AP performance, uncover risks, and turn raw data into confident decisions.

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