Medius Supplier Conversations—our AI assistant for suppliers—answers vendor questions right in their inbox. So they get peace of mind, and you don’t get interrupted.
Give vendors peace of mind with autonomous invoice and payment status updates—right to their inboxes. So they can be confident that payments will be made on time.
Ensure a quick resolution of any concerns with immediate, accurate answers—enhancing trust, satisfaction, and the relationship with your business.
Supplier Conversations responds to supplier invoice inquiries around the clock. So they get answers, and you get a break.
Watch this video to learn more.
Dive into the details of how Supplier Conversations can revolutionize the vendor communication process in this comprehensive solution guide. You’ll uncover:
The benefits to your business
How supplier relationships can be strengthened
Key features and security parameters
Why Medius Supplier Conversations outperforms other AI-inbox solutions
We wanted to know more about the challenges facing finance professionals, so we partnered with CensusWide to survey 1,533 finance executives across the globe.
Here’s what they found about time spent on supplier inquiries:
87% of finance professionals are responsible for replying to vendor emails.
Finance professionals spend an average of 6 hours a week responding to vendor inquiries.
On average, they handle 28 supplier emails each day.
Medius Supplier Conversations - our AI assistant for suppliers - answers vendor questions right in their inbox. So they get peace of mind, and you don’t get interrupted. To get a taste of Supplier Conversations from the point of view of a supplier, follow these steps to see it in action.
Pick an invoice (or several invoices) from the table below for your inquiry. Take a note of the status so you can check up on the AI response.
| Invoice Number | Invoice Date | Due Date | Amount | Status |
| INV-12115 | 2024-05-31 | 2024-06-30 | $34.99 | Processing |
| INV-13229 | 2024-06-09 | 2024-07-08 | $2,600 | Ready for payment |
| INV-14557 | 2024-06-27 | 2024-07-26 | $500 | Pending approval |
| INV-16875 | 2024-07-11 | 2024-08-10 | $219.99 | Pending approval |
| INV-18453 | 2024-07-15 | 2024-08-14 | $139.99 | Ready for payment |
Email a question about your invoice to our demo address: sandbox@agent.medius.com.
Ask anything you like about the invoice(s), or try one of these example questions:
Note: you can reply to emails from Supplier Conversations with follow-up questions too, it’s a conversation after all!
Be sure to include the invoice number(s) and your question in the email body.
Medius Supplier Conversations will process your inquiry and send a prompt, personalized response straight to your inbox.
Experience seamless supplier communication with our cutting-edge AI technology. Contact us to learn more.
Supplier Conversations is built on the latest large-language model (LLM) technology by OpenAI and is trained specifically on Medius’ solution. Suppliers can use their natural language to ask questions about invoices, invoice status, and expected payment. For example, “What is the status of these two invoices, (Invoice #1) and (Invoice#2).” Please note that Supplier Conversations does not perform any actions in Medius on behalf of the supplier or the AP team, it is only there to help and assist in the process.
Medius is committed to protecting customer data. We never use customer data to train OpenAI or any third-party AI model. Instead, we use customer data as a temporary context we submit to LLMs as prompts to return an answer. The LLM doesn’t store the data nor learn from customer data. Instead, in the special pipeline created for a customer’s instance of an AI agent, it processes and returns an answer in a stateless manner. You can learn more about Medius’ trust and compliance policies here.
No, Supplier Conversations ensures the security of your data. We protect against unauthorized access by verifying every supplier email address against our database before providing any information. This rigorous authorization process ensures that only authorized individuals can access relevant invoice details.
Yes, AP teams have the option to review and approve each response. Even with this option, Supplier Conversations saves time by handling the initial email and collecting the necessary information.
If a company chooses to have Supplier Conversations automatically answer routine emails, it can still flag and alert the AP team about suspicious emails or those requiring special handling. Additionally, the system can blind copy (Bcc) the AP team on every email it sends.
Learn more about AI at Medius.
