GUIDES & REPORTS
IDC 2023 SaaS CSAT Award for Accounts Payables Report
Based on ratings collected in IDC’s 2023 SaaSPath Survey, Medius placed in the highest scoring group for vendors serving the SaaS Accounts Payables application market and has been awarded IDC’s 2023 SaaS Accounts Payables Customer Satisfaction Award.
What you'll find in the full report:
- How customers rate Medius
- Accounts payables vender performance vs. customer expectations
- What's behind IDC's SaaS Award Program
Complete the form to access your copy of the 2023 SaaS CSAT Award for Accounts Payables.
Dive deeper into the IDC SaaS CSAT Award
The CSAT Awards, a customer satisfaction award program by IDC, recognizes top software-as-a-service (SaaS) vendors in each application market. Winners are selected based on the highest customer satisfaction scores sourced from IDC's SaaSPath, Services Path and Cloud Path surveys. These international assessments gather feedback from roughly 2,900 organizations spanning all geographic regions and company sizes. Participants are tasked with rating their vendors on over two dozen different customer satisfaction metrics.
Why customers love Medius AP Automation
Medius was awarded the IDC 2023 SaaS CSAT Award for Accounts Payables, citing customer service scores higher than the industry average in 18 of 23 indicators, including:
- Pace of innovation
- Industry specialization
- Analytics and insights for decision support
- Fast time to value
- Frequency of new feature releases
“We looked at some suppliers that provided generic solutions, but what we
loved about Medius is that it's focused and gets it absolutely correct.”
Anthony Rous
CFO, Kennards Storage
