GUIDES & REPORTS

The ROI of Finance Automation

Forrester The ROI Of Finance Automation report

Finance automation provides benefits like higher productivity, lower costs, more efficient financial operations, and stronger compliance. The ROI of Finance Automation report is a blueprint that finance leaders can use to build a strong business case with clear ROI for finance automation applying Forrester’s Total Economic Impact™ (TEI) methodology. Following the steps outlined in the report, you can create a compelling business case that delivers measurable benefits.

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Here are five key takeaways from Forrester’s research on the ROI of finance automation:

AI is strategic

AI is essential for finance automation, deliver enhanced operational efficiency and enabling better compliance across multiple countries. Organizations should prioritize AI-driven solutions that can quantifiably improve financial processes.

Process redesign is critical

Before implementing automation, companies must reengineer their financial processes. Simply digitizing existing inefficient workflows will only accelerate dysfunction. The key is to map current processes, identify bottlenecks, and design an agile framework that supports faster decision-making.

Create a comprehensive ROI assessment

When building a business case for finance automation, use Forrester's Total Economic Impact (TEI) methodology. This approach requires evaluating benefits, costs, flexibility, and risks, ensuring a holistic view of the potential investment's impact.

Ensure tangible business outcomes

Finance automation should deliver more than just efficiency gains. The true value lies in margin improvement, market agility, and the ability to redeploy staff to high-value strategic initiatives.

Each implementation is unique

No single finance automation strategy works for everyone. Companies must understand their current state, specific needs, and carefully plan their automation program's scope and technology choices. Factors like invoice processing volume, global compliance requirements, and existing team structure will significantly influence the automation approach.

Finance leaders can use this report to understand how to build a ROI model to power their business case.

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