Lush is a global retailer of hand-made cosmetics and bath products. With plans to open hundreds of additional locations, the company needed to improve its manual AP processes. Learn how Medius ended cumbersome workflows and automated accounts payable for Lush.
Background on Lush and their set-up
Benefits of Medius AP Automation
Who is Lush?
Lush is a manufacturer and retailer of cosmetics and bath products made from fresh, organic ingredients. The global brand has developed a loyal customer base that led to steady growth since 1995.
What was the challenge?
Processing 120K invoices annually with a paper-based AP system was slow and inefficient. Invoices were often lost and month-end close was cumbersome. Planned expansion would not be possible using the current system.
How did we help?
In less than two years Lush increased its touchless capture rate from 57% to 85-90%. Auditors and managers have better visibility, and with a complete audit trail, month-end accruals also improved.
“Medius has been really important for me to be able to do my job — gone are the days where we go to cabinets and pull invoices!”
Blanca McGrory
AP Manager
Download our free case study to get all the details on how we helped Lush.
