From 5% to 74% Touchless: How Motion LP Transformed AP Through Automation and Process Improvement

Overview

When Motion LP's AP function came under new ownership in 2023, the technology was already in place. The results weren't.
With a capture touchless rate of just 5% and a seven-person team manually processing close to 90,000 invoices a year, the process was functional — but not scalable. What followed wasn't a new implementation. It was a deliberate decision to actually use what they already had.

In this session, hear directly from Motion LP on what it took to go from 5% to 74% touchless capture — and 81.6% PO touchless processing, well above the Medius customer average of 63.8% — while simultaneously growing invoice volume by 22%, reducing AP headcount from seven FTE to four, and cutting invoice cycle time from nearly 14 days to under 8.

The results represent an estimated $160,000 to $210,000 CAD in annual labor-cost efficiency. But the real story is what made them possible: internal ownership, continuous process improvement, and a willingness to treat go-live as the beginning of the journey, not the end.

If your organization has AP automation in place but isn't seeing the results you expected — or if you're building the business case for what automation can actually deliver — this session is for you.

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