Live television interview on Financial Times with Medius' Paul Ellis
The use of AI in finance has raised concerns about an increase in fraud, with over half of Brits worried about the potential impact. The Financial Conduct Authority has highlighted the significant threat of fraud using AI tools, emphasizing the need for proactive monitoring. Criminals are leveraging AI to impersonate suppliers and divert payments away from businesses, prompting the call for investment in technologies to combat fraudulent activities. The discussion with an invoice fraud expert underscores the importance of addressing fraudulent activities within business, particularly in the invoice-to-payment process.
Interviewer 1
And next Medius, a firm that helps businesses safeguard against fraud, has released data showing that half of Brits worry that the increase of artificial intelligence will lead to an increase of fraud. The research comes as the Financial Conduct Authority recently remarked about the use of AI in finance being likely to trigger a rise in fraud. Well, the UK Prime Minister publicly announced the other day that he wants the country to become a global AI hub. While London Live, Sarah Firth spoke to invoice fraud expert Paul Ellis from Medius to find out how great the threat is and what Londoners can do to protect themselves.
Medius’ Paul Ellis
The threat of fraud utilizing AI tools is very, very significant. I mean, Medius recently did some research on it and found that actually over half of Brits are really concerned about AI and fraud. And, they should be because AI is very good at narrow use cases. And, fraud is one of those where criminals can use AI tools, to really start to be very, very sophisticated as to how they can start to commit fraud. So recently, for example, I think it was referenced in the article, there was a, there was what's called a deep fake video by a pundit called Martin Lewis that everybody knows and if you go and look at that deep fake video, you'll see his face, his mannerisms, his words promoting what is actually, a fraudulent trade as a fraudulent scan, scandalous trading platform.
And, actually, you know, it's incredibly realistic and that will only get better. So I think the tools are there for, you know, from, for criminals to exploit from a consumer point of view, but also from, from a business point of view, the criminals will be using the AI tools to target invoice processes, payment processes so that it can divert monies from businesses straight into to criminal bank accounts. So I think AI is a real threat from fraud. And because AI is moving exponentially quickly, it will only get better and better and better. And the speed that it's improving is unbelievable. So, consumers and businesses need to take it very, very seriously.
Interviewer 2
I wanted to talk to you about how you yourself are an invoice fraud expert. You've already mentioned there some of the examples we had. Have you come across the use of AI in, uh, fraudulent manner in your line of work so far? Or are there indicators that that's perhaps going to be what comes next?
Medius’ Paul Ellis
No, no, already there's many examples of a fraudulent activity within business. So, you know, so if you take for example, the flow of an invoice, so an invoice will come into a business, will be captured, will be approved, and ultimately will be paid. Criminals now are getting very, very clever at, in effect impersonating suppliers, slightly amending details on invoices that actually invoices are being received and approved by businesses that actually are not bonafide suppliers at all. And this can be actually existential to a business because some of the payments are very significant, and these are cash payments trade from the business. So if those businesses don't invest in the technology, the criminals will have better and better tools at their disposal. They'll be much more sophisticated. And already there are many, many examples in the business world of where they're being successful in diverting payments away from businesses to criminal gangs and net.
Interviewer 2
And so the AI's just gonna make what's already happening in terms of criminality even easier.
Medius’ Paul Ellis
Yeah, even easier. And, and, and, and it will only get better because the criminal gambler looking for loopholes in processes and AI will help them become ever more sophisticated. At finding those loopholes, but by exploiting those loopholes and, and getting payments away from the company. So unless the businesses really start to invest, the processes that the businesses have relied on in the past simply won't be good enough to combat what is coming, which have some very sophisticated attacks.
Interviewer 2
I mean, obviously here in London you've got, uh, the city of London, we're right at the heart of the global economy in many ways for businesses out there and for consumers out there as well. And then just individuals. An obvious question is, given the risks and the threat, what can people and businesses be doing to protect themselves against this?
Medius’ Paul Ellis
Yeah, so I think that there's a few things. I think one of those is obviously criminals have now got access to better technology. I think from a business point of view, businesses need to invest in technologies that can combat what criminals are now doing. And you know there are many solutions on the market. Medius is one of those that combat, you know, invoiced pay that whole process from an invoice being received to payment being made. And, unless you track that whole process, it becomes more difficult to track fraud because fraud ultimately is at the payment point. You know, when the payment is made, that's when the fraud takes place. But for that to take place, there'll be a lot of activity further up the chain and you have to look at all of those different points in terms of from when the invoice is received, approved and paid, and look at everything in the chain. So I think, you know, there are things that need to be done there and technology really assists with that by proactively monitoring fraud at every step.
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